Vinted Shoppers Voice Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.
